Deposit & Withdrawal Fees

Deposit & Withdrawal Fees｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1744273784147.image.png" alt="BYD.1744273784147.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744273784147.image.png" style="width: 100%;"/>In order to prevent the loss of assets due to a virus on the user’s device, the following will briefly introduce you to how to check and protect your device from viruses.First, you can log in to BYDFi using the incognito mode (Ctrl+Shift+N) of your browser to check whether your deposit or withdrawal address is correct.<img src="https://uploads.bydfi.in/events/cmsBYD.1735736495067.image.png" alt="BYD.1735736495067.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735736495067.image.png" style="width: 100%;"/>Save your deposit or withdrawal address in a file, then copy and paste the address into the browser, and check if the address is the same as in the file.Reminder: If you have a virus on your device that affects your withdrawal or deposit, BYDFi will not retrieve your assets. If your device has frequently experienced abnormal network traffic recently, the browser cannot be opened, and the computer crashes frequently, it may be caused by a virus in the device.BYDFi recommends that you refer to the following operations during daily use:1. Use the latest version of Chrome with higher security2. Only download files from sites you trust3. Install anti-virus software and kill viruses regularly4. Use browser plug-ins with caution

Anti-Trojan Horse Guide

Anti-Trojan Horse Guide｜BYDFi Help Center

If you have lost access to your Google Authenticator app—due to a device change, accidental uninstallation, or other reasons—you can restore your 2FA access by rebinding it with your secret key. What Is a 2FA Secret Key?The 2FA secret key is a unique code generated when you first enable Google Authenticator. It allows you to rebind (restore) your 2FA without needing to contact customer support.⚠️ Important: BYDFi cannot retrieve your secret key for you. If you did not save it when setting up 2FA, you must go through identity verification to reset your 2FA. When to Use the Secret Key for RebindingYou can use the secret key to rebind Google Authenticator in situations like:<ul><li>Switching to a new phone</li><li>Deleting or reinstalling the Authenticator app</li><li>Resetting your phone</li></ul> How to Rebind Google 2FA with the Secret KeyFollow these steps to restore your 2FA access using the saved key: 1. Download the Google Authenticator AppInstall the Google Authenticator app on your new device. You can find it on:<ul><li><a href="https://apps.apple.com/us/app/google-authenticator/id388497605" target="_blank">Apple App Store</a> </li><li><a href="https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2" target="_blank">Google Play Store</a> </li></ul> 2. Add a New AccountOpen the app and tap the ‘+’ icon.Select ‘Enter a setup key’ <img src="https://uploads.bydfi.in/events/cms/BYD.1745981081051.image.png" alt="BYD.1745981081051.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745981081051.image.png" style="width: 50%;"/>Enter your BYDFi account name for easy identification.Input your secret key (the one you saved when first enabling 2FA).Select ‘Time-based’ and tap ‘Add’<img src="https://uploads.bydfi.in/events/cms/BYD.1745981144632.image.png" alt="BYD.1745981144632.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745981144632.image.png" style="width: 50%;"/> 3. Use the New Code to Log InThe app will now generate 6-digit verification codes. Use this code to:<ul><li>Log in to your BYDFi account</li><li>Make withdrawals</li><li>Modify security settings</li></ul> What If I Didn't Save the Secret Key?If you no longer have access to your secret key, please refer to this article for details: <a href="https://www.bydfi.com/en/support/FAQs/articles/nyzil08mjvrl?title=Losing+Your+Google+Authenticator+on+BYDFi" target="_blank">Losing Your Google Authenticator on BYDFi</a> Pro Tips for 2FA Safety<ul><li>Always back up your secret key in a secure location (e.g., encrypted cloud storage or offline password manager).</li><li>Avoid sharing the key with anyone else.</li><li>Consider writing it down and storing it in a safe physical location.</li></ul> If you need further help, feel free to <a href="mailto:cs@bydfi.com" target="_blank">contact our support team</a>.

How to Rebind Google 2FA With the Secret Key

How to Rebind Google 2FA with Secret Key｜BYDFi Help Center

If you signed up for BYDFi using your Apple ID and enabled the “Hide My Email” feature, the system will automatically generate a relay email address (e.g., <code>xxxx@privaterelay.appleid.com</code>) to forward messages from BYDFi to your primary Apple ID inbox. However, if the forwarding is not set up properly or if Apple blocks the emails, you may not receive important messages like verification codes or campaign notifications. <h2>📌 Why Should I Change the Email Registered with My Apple ID?</h2><ul><li>Unable to receive verification codes or notifications: Apple’s relay email may filter or block system messages.</li><li>Improve account security: Switching to your frequently used email ensures timely updates.</li><li>Easier password recovery: Receive verification codes smoothly when resetting your password.</li><li>Better trading experience: Avoid missing trading opportunities or events due to undelivered codes.</li></ul> <h2>📬 Alternative: Check Your Forwarding Settings</h2>Before requesting a manual email change, you can try checking whether the Apple relay email is correctly set up to forward messages to your primary inbox.✅ How to Check Forwarding Settings:1. Open the Settings app on your iPhone2. Tap your Apple ID profile at the top<img src="https://uploads.bydfi.in/events/cms/BYD.1749208500347.image.png" alt="BYD.1749208500347.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749208500347.image.png" style="width: 50%;"/>3. Tap Sign in with Apple<img src="https://uploads.bydfi.in/events/cms/BYD.1749208539453.image.png" alt="BYD.1749208539453.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749208539453.image.png" style="width: 50%;"/>4. Find BYDFi in the list ➡️ Tap Manage “Hide My Email”<img src="https://uploads.bydfi.in/events/cms/BYD.1749208577430.image.png" alt="BYD.1749208577430.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749208577430.image.png" style="width: 50%;"/>5. Tap Forward To to see which email address is currently set to receive forwarded messages<img src="https://uploads.bydfi.in/events/cms/BYD.1749208644151.image.png" alt="BYD.1749208644151.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749208644151.image.png" style="width: 50%;"/>If your forwarding is set up correctly, the system will send verification codes directly to the forwarded email address. <h2>🔧 How to Change Your Apple Relay Email</h2>Since Apple’s private relay email cannot be modified manually, please contact BYDFi customer support with the following information:<ol><li>Your UID (can be found in your account information)</li><li>The Apple relay email linked to your account (e.g., xxxx@privaterelay.appleid.com)</li><li>The new email address you wish to use (make sure it can receive emails properly)</li><li>A photo of you holding a valid ID, along with a handwritten note that reads: “Request to change BYDFi email + [Date of request]”</li><li>A screenshot from your Apple settings showing you signed in to BYDFi using your Apple ID with a relay email</li></ol> <h2>How to Get the Screenshot from Apple Settings</h2>Please follow the steps below and take a screenshot:1. Open the Settings app on your iPhone2. Tap your Apple ID profile at the top<img src="https://uploads.bydfi.in/events/cms/BYD.1749208500347.image.png" alt="BYD.1749208500347.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749208500347.image.png" style="width: 50%;"/>3. Tap Sign in with Apple<img src="https://uploads.bydfi.in/events/cms/BYD.1749208539453.image.png" alt="BYD.1749208539453.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749208539453.image.png" style="width: 50%;"/>4. Find the BYDFi entry and take a screenshot showing the xxxx@privaterelay.appleid.com email.<img src="https://uploads.bydfi.in/events/cms/BYD.1749208722305.image.png" alt="BYD.1749208722305.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749208722305.image.png" style="width: 50%;"/> <h2>⏱ Processing Time</h2>Once the support team receives all the required information, your request will be reviewed and processed within 3 business days. If any additional information is needed, our team will contact you directly. <h2>❗ FAQ</h2><h3>Q1: Why can’t I change the email myself?</h3>Apple’s relay email is not an actual email address owned by the user, so it cannot be verified by the system. Therefore, a manual review is necessary.<h3>Q2: Will changing my email affect my account or assets?</h3>No. This update only changes the email used for communication. It does not affect your assets, account information, or trading history. <h2>📮 Contact BYDFi Support</h2>To request an email change, please contact our support team via: • Email: Send all required information to <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a> By following the steps above, you can successfully update the email linked to your Apple-registered BYDFi account and ensure uninterrupted delivery of account notifications, campaign messages, and verification codes.

How to Change the Email Registered with Your Apple ID

How to Change Email Registered with Your Apple ID｜BYDFi Help Center

If you're not receiving important emails from BYDFi—such as login alerts, withdrawal confirmations, or promotional updates—they may be mistakenly marked as spam or junk. To ensure smooth communication, you can whitelist BYDFi’s email addresses in your email provider settings.Whitelisting ensures that all essential messages from BYDFi go directly to your inbox without being filtered out. <h2>✅ Email Addresses to Whitelist</h2>Be sure to add the following official BYDFi email addresses to your whitelist:<ul><li>market@info.bydfi.com</li><li>noreply@mail.bydfi.com</li><li>cs@bydfi.com</li></ul> <h2>How to Whitelist BYDFi Emails</h2><h3>📧 Gmail</h3>1. Log in to your Gmail account.2. Click the gear icon (⚙️) in the top right corner and select "See all settings."<img src="https://uploads.bydfi.in/events/cms/BYD.1749439528604.image.png" alt="BYD.1749439528604.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749439528604.image.png" style="width: 100%;"/>3. Go to the "Filters and Blocked Addresses" tab.<img src="https://uploads.bydfi.in/events/cms/BYD.1749439541102.image.png" alt="BYD.1749439541102.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749439541102.image.png" style="width: 100%;"/>4. Click "Create a new filter."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191393595.image.png" alt="BYD.1749191393595.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191393595.image.png" style="width: 100%;"/>5. In the From field, enter: market@info.bydfi.com OR noreply@mail.bydfi.com OR cs@bydfi.com<img src="https://uploads.bydfi.in/events/cms/BYD.1749191381369.image.png" alt="BYD.1749191381369.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191381369.image.png" style="width: 100%;"/>6. Click "Create filter."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191368932.image.png" alt="BYD.1749191368932.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191368932.image.png" style="width: 100%;"/>7. Check the box "Never send it to Spam", then click "Create filter" again.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191356951.image.png" alt="BYD.1749191356951.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191356951.image.png" style="width: 100%;"/> <h3>📧 Yahoo Mail</h3>1. Log in to your Yahoo Mail account.2. Click the Settings icon → "More settings."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191343563.image.png" alt="BYD.1749191343563.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191343563.image.png" style="width: 100%;"/>3. Navigate to the "Filters" tab and click "Add new filters."4. Set the filter name as "BYDFi Whitelist."5. Under the From field, choose "contains", and enter: bydfi.com6. Under "Then move the message to this folder," select Inbox.7. Click "Save."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191324897.image.png" alt="BYD.1749191324897.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191324897.image.png" style="width: 100%;"/> <h3>📧 Outlook / Hotmail / Office 365</h3>1. Log in to your Outlook account.2. Click the gear icon → "View all Outlook settings."3. Navigate to Mail → Junk email.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191304677.image.png" alt="BYD.1749191304677.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191304677.image.png" style="width: 100%;"/>4. Under Safe senders and domains, click Add.5. Add: info.bydfi.com mail.bydfi.com bydfi.com6. Click Save to apply the changes.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191291602.image.png" alt="BYD.1749191291602.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191291602.image.png" style="width: 100%;"/> <h3>📧 Apple Mail (iCloud)</h3>1. Log in to your iCloud Mail.2. Open any BYDFi email.3. Click the sender’s name and select "Add to Contacts."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191272098.image.png" alt="BYD.1749191272098.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191272098.image.png" style="width: 100%;"/>4. Alternatively, go to Settings → Rules.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191250002.image.png" alt="BYD.1749191250002.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191250002.image.png" style="width: 100%;"/>5. Create a new rule to move any message from @bydfi.com or @mail.bydfi.com to your Inbox.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191231474.image.png" alt="BYD.1749191231474.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191231474.image.png" style="width: 100%;"/> <h2>🛡️ Tips to Avoid Missing BYDFi Emails</h2><ul><li>Check your spam or junk folder periodically.</li><li>Add BYDFi emails to your contact list to increase deliverability.</li><li>If using a company or school email, ask your admin to whitelist bydfi.com domains.</li></ul> <h2>📝 In Conclusion</h2>Whitelisting BYDFi's official emails ensures that you receive critical updates without disruption. Follow the steps above for Gmail, Yahoo, Outlook, or iCloud to secure seamless communication.

How to Set Up a BYDFi Mail Whitelist

How to Set Up a BYDFi Mail Whitelist｜BYDFi Help Center

When switching phones, it's essential to transfer your Google Authenticator to ensure uninterrupted access to your BYDFi account. Follow the steps below to safely export and set up your Google Authenticator on a new device. Step 1: On Your Old Device Open the Google Authenticator app. Tap the the icon in the upper-left corner <img src="https://uploads.bydfi.in/events/cms/BYD.1744714423962.image.png" alt="BYD.1744714423962.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744714423962.image.png" style="width: 50%;"/>Select “Transfer account” then “Export accounts.”<img src="https://uploads.bydfi.in/events/cms/BYD.1744704453319.image.png" alt="BYD.1744704453319.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744704453319.image.png" style="width: 50%;"/>Choose the BYDFi account you want to transfer <img src="https://uploads.bydfi.in/events/cms/BYD.1744713995305.image.png" alt="BYD.1744713995305.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744713995305.image.png" style="width: 50%;"/>Tap Next A QR code will appear<img src="https://uploads.bydfi.in/events/cms/BYD.1744704746133.image.png" alt="BYD.1744704746133.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744704746133.image.png" style="width: 50%;">After you scan your QR code, you’ll get confirmation that your Authenticator codes have been transferred<img src="https://uploads.bydfi.in/events/cms/BYD.1744704797691.image.png" alt="BYD.1744704797691.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744704797691.image.png" style="width: 50%;"> Step 2: On Your New Device Download and install Google Authenticator from the Google Play Store or Apple App Store.Open the app and tap “Transfer accounts” → “Import accounts” <img src="https://uploads.bydfi.in/events/cms/BYD.1744705106497.image.png" alt="BYD.1744705106497.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744705106497.image.png" style="width: 50%;"/>Scan the QR code shown on your old device. The account will now be added to your new device<img src="https://uploads.bydfi.in/events/cms/BYD.1744705174028.image.png" alt="BYD.1744705174028.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744705174028.image.png" style="width: 50%;"/> Step 3: Confirm Successful SetupAfter transferring your account, verify that the authenticator code works on the new device:<ul><li>Log into your BYDFi account using the new device’s code.</li><li>If the code doesn’t work, your device’s time may be out of sync.</li></ul> Fixing Invalid Code Errors (Time Synchronization)Google Authenticator relies on accurate system time. Follow these steps to ensure your time settings are correct:<h4>✅ For Android:</h4>1. Go to your device’s Settings → System → Date & Time → Enable “Set time automatically.” <h4>✅ For iOS:</h4>1. Ensure you are running the latest iOS version.2. Go to Settings → General → Date & Time → Turn on “Set Automatically.” What if You’ve Lost Access to Your Old Phone?If you accidentally lost or reset your phone without exporting your Google Authenticator, refer to this guide for recovery options:👉 <a href="https://beta.bydfi.com/en/support/FAQs/articles/nyzil08mjvrl" target="_self">Losing Your Google Authenticator on BYDFi</a>

How to Export Google Authenticator to a New Device

How to Export Google Authenticator to a New Device｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1747033838147.image.png" alt="BYD.1747033838147.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1747033838147.image.png" style="width: 100%;">To ensure a seamless and efficient trading experience, BYDFi recommends the following best practices when using the website or app: General Tips (For All Users)Whether you're using a mobile phone or a computer:<ul><li style="text-align: start;">Make sure your internet connection is stable and secure</li><li style="text-align: start;">Prefer private Wi-Fi over public networks when trading</li><li style="text-align: start;">Restart your router or device if you notice lag or delayed page loading</li></ul> For PC UsersTo optimize performance on desktops or laptops:1. Clear your browser cache regularly, or use Incognito Mode<ul><li style="text-align: start;">Shortcut: CTRL + SHIFT + N</li></ul>2. Update your browser to the latest version<ul><li style="text-align: start;">Older versions may cause loading or display issues</li></ul>3. Limit the number of browser extensions<ul><li style="text-align: start;">Extensions can slow down website performance</li></ul>4. Avoid opening too many tabs or windows while trading<ul><li style="text-align: start;">This helps maintain network speed and system responsiveness</li></ul> Quick Refresh Tips (Browser Shortcuts)On Windows:<ul><li style="text-align: start;">Standard Refresh: F5</li><li style="text-align: start;">Forced Refresh (clears cache): SHIFT + F5</li></ul> On macOS:<ul><li style="text-align: start;">Standard Refresh: Command + R</li><li style="text-align: start;">Forced Refresh: Command + SHIFT + R</li></ul> For Mobile App UsersIf you're using the BYDFi app:<ul><li style="text-align: start;">Ensure you're using the latest version of the app</li><li style="text-align: start;">Go to the <a href="https://apps.apple.com/us/app/bydfi-buy-btc-eth-doge/id6444251506" target="_blank">App Store</a> or <a href="https://play.google.com/store/apps/details?id=com.bydfi.app&amp;pli=1" target="_blank">Google Play,</a> and tap “Update” if available</li><li style="text-align: start;">Close background apps to reduce system load and free up bandwidth</li></ul> By following these steps, you can reduce latency, avoid common connectivity issues, and enjoy a smoother, faster trading experience on BYDFi.

How to Increase Network Stability and Improve Your Trading Experience on BYDFi

How to Improve Network Stability & Trading Experience on BYDFi｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1747031514759.image.png" alt="BYD.1747031514759.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1747031514759.image.png" style="width: 100%;"/>A two-way commission link lets an agent invite new users and set a rebate percentage on their transactions. This enables the agent and the new user to receive a commission on transactions. Below are instructions and examples on how to use a two-way commission link. Generating a Two-Way Commission Link Basic Settings1. Invitation Code : Default Invitation Code: The system generates a 6-digit alphanumeric invitation code. Every time you create a new link, the system will generate an 8-digit random alphabetic or numeric invitation code based on the default code. For example, if the default invitation code is 7UET2Y, the new invitation code can be 7UET2Y28, 7UET2YANor 7UET2YA2J. Customized Link Suffix: User can customize the link suffix (up to 36 characters), if not defined, the system will automatically generate the suffix path with 8 characters.2. Rebate Ratio Setting: Agent's own commission percentage Invitee contract commission percentage (up to 20%) Invitee Cashback Ratio VS VIP LevelsIf the Invitee's VIP level is greater than VIP0 after registration, the Invitee's commission amount = Transaction fee after VIP discount ratio * Commission Ratio Scenario 1:• The commission rate of General Agent A is 60%• Level 1 Agent 1 has a commission rate of 50%• Level 1 Agent 1 sets up a two-way commission link and Invitees register through the link• Invitee Commission percentage: 20% Example The Invitee generates 100U in commissionInvitee receives commission: 100U * 20% = 20ULevel 1 Agent 1 gets commission: 100U * (50% - 20%) = 30UGeneral Agent A gets commission: 100U * (60% - 50%) = 10U Scenario 2:• &nbsp;General Agent B's rebate percentage is 60%• &nbsp;User X registers through a two-way rebate link set up by General Agent B• &nbsp;Invitee's Rebate percentage: 20 Example User X generates 100U in commissionUser X receives Cashback: 100U * 20% = 20UGeneral Agent B gets rebate: 100U * (60% - 20%) = 40U<img src="https://uploads.bydfi.in/events/cmsBYD.1735547601715.two-way%20commission.png" alt="BYD.1735547601715.two-way commission.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735547601715.two-way commission.png" style="width: 100%;"/>If you have more questions or need further help, you can contact BYDFi's <a href="mailto:cs@bydfi.com" target="_blank">customer service team</a>.

What Is Two-way Commission Link?

What Is Two-way Commission Link?｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1764237293036.image.png" alt="BYD.1764237293036.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1764237293036.image.png" style="width: 100%;"/>A Trading Voucher is a reward issued by BYDFi for USDⓈ-M Futures trading. When a user meets the required profit conditions, the voucher amount becomes withdrawable as cash. If the requirement is not met, the voucher expires and is reclaimed.Trading Vouchers are designed to motivate futures traders and provide additional rewards for profitable strategies. <h2>Definition of the Trading Voucher</h2><h3>1. Supported Scope</h3><ul><li>Only for USDⓈ-M Futures (USDT-M / USDC-M)</li><li>Not supported for COIN-M Futures</li></ul><h3>2. Nature of the Voucher</h3><ul><li>Does not increase available balance or wallet assets</li><li>Each voucher can be used once</li><li>Each position can bind only one voucher</li></ul><h3>3. Cannot Open a Position Independently</h3><ul><li>Cannot open a position alone</li><li>Must be paired with user funds (including Bonus)</li></ul><h3>4. Not Affected by Fund Transfers</h3><ul><li>Once bound, transferring funds out does not invalidate the voucher</li></ul> <h2>How the Voucher Takes Effect (Profit Conditions)</h2>A voucher becomes withdrawable when the total PnL (including fees & funding fees) reaches the required profit multiple.<ul><li>If criteria are met → Voucher amount is credited to W001 Wallet</li><li>If not met → User bears losses → Voucher is canceled & reclaimed</li></ul> <h2>Voucher Binding Rules</h2><h3>1. Bound to the Position (Not Orders)</h3><ul><li>Withdrawable status depends on overall position PnL</li></ul><h3>2. Supports Adding Margin</h3><ul><li>Adding to the position is allowed if the position was opened with a voucher</li><li>If the position existed before claiming → cannot bind</li></ul><h3>3. Binding Requirements</h3><ul><li>Initial margin ≥ voucher amount</li><li>Only market or limit orders can bind</li><li>Stop-limit / stop-market TP/SL orders cannot bind</li><li>Only when no existing position is present</li></ul>If a pending order is filled while a position already exists: → Binding is canceled → Voucher becomes available again<h3>4. Forced FOK (Fill-or-Kill) Mode</h3><ul><li>All voucher-bound limit/market orders use FOK</li><li>Ensures binding only to a new position</li></ul><h3>5. Expiration Does Not Affect Positions</h3><ul><li>When a voucher expires, only the voucher is removed</li><li>Position remains active</li></ul> <h2>Display Rules for Positions and Orders</h2><h3>1. Voucher Icons</h3><ul><li>Voucher-bound positions show a voucher icon</li><li>Icon remains even if the voucher expires or becomes invalid</li></ul><h3>2. Tap-to-View Details</h3>Shows:<ul><li>Voucher amount</li><li>Voucher status</li><li>Required profit target</li><li>Expiration countdown</li></ul><h3>3. Leverage Adjustment</h3><ul><li>Changing leverage does not affect voucher validity</li></ul> <h2>Withdrawal Conditions (Isolated & Cross Mode)</h2><h3>Isolated Mode</h3><ul><li>Position total profit ≥ sum of initial margins of all opening orders</li></ul><h3>Cross Mode</h3><ul><li>Position total profit ≥ sum of initial margins (based on average entry price)</li></ul><h3>After Meeting Requirements</h3><ul><li>Withdrawable amount credited to W001 Wallet after closing the position</li></ul> <h2>When a Voucher Becomes Invalid</h2>A voucher becomes invalid when:<ul><li>Profit requirement is not met</li><li>Voucher expires</li><li>Bound opening order is canceled</li><li>Position closes without meeting profit criteria → reclaimed</li></ul> <h2>Situations Where Vouchers Cannot Be Used</h2>Vouchers cannot bind when:<ul><li>Using chart-drawing order placement</li><li>Trying to bind to an existing position</li><li>Using stop-limit / stop-market TP/SL orders</li><li>Initial margin &lt; voucher value</li></ul> <h2>Summary</h2>The Trading Voucher is a strategic incentive designed for USDⓈ-M Futures traders on BYDFi. When the required profit is achieved, the voucher becomes withdrawable as cash, providing extra trading rewards.With strict binding rules, FOK execution, and transparent withdrawal requirements, Trading Vouchers help boost trading motivation while preventing abuse and arbitrage.

What Is BYDFi Trading Voucher

What Is a Trading Voucher?｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1744273317139.image.png" alt="BYD.1744273317139.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744273317139.image.png" style="width: 100%;"/>What May Cause an Account to Be Risk Controlled by the System?In order to protect your funds, keep your account safe and comply with local laws, we will suspend your account if any of the following suspicious behavior occurs.• The IP is from an unsupported country or region;• You have frequently logged into multiple accounts on a single device;• Your country/region of identification does not match your daily activity;• You register accounts in bulk in order to participate in activities;• The account is suspected of violating the law and has been suspended due to a request from a judicial authority for investigation;• Frequent large withdrawals from an account within a short period of time;• The account is operated by a suspicious device or IP, and there is a risk of unauthorized use;• Involvement in malicious arbitrage, money laundering, and interactions with high-risk addresses;• Other risk control reasons. How to Release the System Risk Control?Contact our customer service team and follow the specified procedures to unlock your account. The review is expected to take approximately 90 business days, so please be patient. In addition, please change your password in time and make sure that your mailbox, cell phone or Google Authenticator and other secure authentication methods can only be accessed by yourself. Please note that risk control unlocking requires sufficient supporting documentation to ensure your ownership of your account. If you are unable to provide documentation, submit non-compliant documentation, or do not meet the cause of action, you will not receive prompt support.

Accounts Suspended Due to Risk Controls

Accounts Suspended Due to Risk Controls｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1745567004283.image.png" alt="BYD.1745567004283.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745567004283.image.png" style="width: 100%;">If You See Coins On The Assets Page But Cannot Transfer Or Use Them:It may be that you have open orders or positions in your account.Open orders will freeze your assets in advance to ensure execution when the market reaches the specified conditions.If you want to rearrange your asset usage, we recommend canceling open orders or close your positions. Deposit Shows As Pending:If you used Buy Crypto feature: Please provide your UID and the successful deposit email received from the corresponding service provider to our online customer service.Did not receive an email from the service provider? <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/4ihvkjw0ujyz" target="_self">Contact Service Provider</a>If you deposit from your external wallet: Please provide your UID and the transaction hash and contact us.For more details, please refer to this article: <a href="https://www.bydfi.com/en/support/FAQs/articles/urawekdkscvp" target="_self">Deposits Haven't Been Credited to Your BYDFi Account</a> Transferred But Did Not Receive Corresponding Assets:You can check the corresponding <a href="https://www.bydfi.com/en/account/fund-management/assets-overview?type=fund-history" target="_self">transfer records</a> on the asset page. If you still have issues, please contact us. Timeframe For Exporting Funds History:Currently, BYDFi only supports exporting <a href="https://www.bydfi.com/en/account/fund-management/assets-overview?type=fund-history&amp;tab=2" target="_blank">funds history</a> for the past three months. If you have tax reporting needs, please send an email to <a href="mailto:cs@bydfi.com" target="_new">cs@bydfi.com</a>. Cannot Find Previously Purchased Coins:If a coin is no longer available due to project suspension, failure to meet listing requirements, insufficient liquidity, or other reasons, you may not be able to find the coin you previously purchased.The BYDFi team will make every effort to notify users before <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/nmezgk7s8egt" target="_blank">delisting</a> a coin through <a href="https://www.bydfi.com/en/support/ANNOUNCEMENT" target="_self">announcements</a> or emails. Expired Contract Vouchers:Expired vouchers can result from transferring assets during the holding period or the voucher reaching its expiration date. For more details, please refer to the following articles:<a href="https://www.bydfi.com/en/support/FAQs/articles/jh7ycq3dlfr5" target="_self">How to Use Coupon</a><a href="https://www.bydfi.com/en/support/FAQs/articles/0mh1mmncm67a" target="_self">Use and Limitations of the Perpetual Contract Bonus</a>

BYDFi Assets FAQ

BYDFi Assets FAQ｜BYDFi Help Center

<h2>What Is Crypto Dust?</h2>Crypto dust refers to tiny amounts of cryptocurrency left in your account after trading. These small balances are usually below the minimum trade limit, meaning they cannot be directly used for buying or selling.On BYDFi, the minimum trade limit for all cryptocurrencies is equivalent to 10 USDT. Any assets under this threshold are considered crypto dust. <h2>How to Convert Crypto Dust to BYD Point?</h2>BYDFi allows you to easily convert unusable dust balances into BYD Points, which can be redeemed for rewards, benefits, or discounts.<h3>Steps to Convert Crypto Dust on BYDFi (PC):</h3>1. Go to Assets Center → Click Spot from the homepage.<img src="https://uploads.bydfi.in/events/cms/BYD.1757580295682.image.png" alt="BYD.1757580295682.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757580295682.image.png" style="width: 100%;"/>2. Click on Convert into BYD Points.<img src="https://uploads.bydfi.in/events/cms/BYD.1757580340671.image.png" alt="BYD.1757580340671.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757580340671.image.png" style="width: 100%;"/>3. Select the token you want to convert, then click Convert.<img src="https://uploads.bydfi.in/events/cms/BYD.1757580419279.image.png" alt="BYD.1757580419279.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757580419279.image.png" style="width: 100%;"/>4. Instantly receive BYD Points based on the equivalent value of the converted crypto.<img src="https://uploads.bydfi.in/events/cms/BYD.1757580493857.image.png" alt="BYD.1757580493857.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757580493857.image.png" style="width: 100%;"/><h2>Frequently Asked Questions (FAQ)</h2><h3>1. How Many Crypto Dust Conversions Can I Make?</h3>You can convert dust without limits on the number of tokens, but only one conversion per 24 hours is allowed.<h3>2. Are There Any Fees for Crypto Dust Conversion?</h3>No. Converting crypto dust to BYD Points is completely free on BYDFi.<h3>3. Which Cryptocurrencies Can Be Converted?</h3>All listed cryptocurrencies on BYDFi are supported.However, delisted tokens are not eligible for dust conversion.<h3>4. How to Check Your Redeemed BYD Points?</h3>Redeemed BYD Points will be automatically credited to the <a href="https://www.bydfi.com/en/welfare-center?tab=2" target="_blank">Rewards Center</a>, where you can use them to claim various benefits. Each BYD Points is valid for 180 days. <h2>Why Convert Crypto Dust on BYDFi?</h2><ul><li>Maximize every balance – turn small unusable assets into valuable BYD Points.</li><li>No fees – enjoy free conversions anytime.</li><li>Seamless process – convert dust instantly within the BYDFi platform.</li></ul> ✅ With BYDFi’s crypto dust conversion feature, you never have to let small balances go to waste. Start converting today and make the most of your trading assets.

How to Convert Crypto Dust to BYD Point (PC)

How to Convert Crypto Dust to BYD Point (PC)｜BYDFi Help Center

<h2>What Is Crypto Dust?</h2>Crypto dust refers to tiny amounts of cryptocurrency in your BYDFi account that are below the minimum trade limit and cannot be directly used for buying or selling. On BYDFi, the minimum trade limit for all cryptocurrencies is equivalent to 10 USDT. Any balances under this threshold are considered crypto dust. <h2>How to Convert Crypto Dust to BYD Points</h2>BYDFi allows you to easily convert unused crypto dust into BYD Points, which can be redeemed for rewards, bonuses, or platform benefits.Steps to Convert Crypto Dust:<h3>1. Log in and Access Assets</h3><ul><li>Open the BYDFi App.</li><li>Log in to your account.</li><li>Tap Assets on the bottom menu bar.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757581710433.image.png" alt="BYD.1757581710433.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757581710433.image.png" style="width: 50%;"/><h3>2. Open the Spot Assets Page</h3><ul><li>On the Assets page, tap Spot to access your Spot assets.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757581778895.image.png" alt="BYD.1757581778895.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757581778895.image.png" style="width: 50%;"/> <h3>3. Access the Conversion Feature</h3><ul><li>Tap Convert into BYD Points to start the conversion process.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757581753614.image.png" alt="BYD.1757581753614.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757581753614.image.png" style="width: 50%;"/> <h3>4. Select Crypto Dust and Confirm</h3><ul><li>Choose the token you want to convert.</li><li>Tap Confirm to proceed.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757581924375.image.png" alt="BYD.1757581924375.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757581924375.image.png" style="width: 50%;"/> 5. Receive BYD Points Instantly<ul><li>You will immediately receive BYD Points based on the equivalent value of the converted crypto.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757582010613.image.png" alt="BYD.1757582010613.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757582010613.image.png" style="width: 50%;"> <h2>FAQ – Crypto Dust Conversion</h2><h3>1. How Many Crypto Dust Conversions Can I Make?</h3>You can convert crypto dust without limits on the number of tokens, but only one conversion every 24 hours is allowed.<h3>2. Are There Any Fees for Conversion?</h3>No, converting crypto dust to BYD Points on BYDFi is completely free.<h3>3. Which Cryptocurrencies Are Supported?</h3>All listed cryptocurrencies on BYDFi can be converted.Delisted tokens are not eligible for conversion.<h3>4. How to Check Your Redeemed BYD Points?</h3>Redeemed BYD Points will be automatically credited to the Rewards Center, where you can use them to claim various benefits. Each BYD Point is valid for 180 days. <h2>Why Convert Crypto Dust on BYDFi?</h2><ul><li>Maximize Every Balance – Turn small, unused crypto assets into valuable BYD Points.</li><li>No Fees – Enjoy free and instant conversions.</li><li>Seamless Process – Convert crypto dust quickly and securely within the BYDFi platform.</li></ul>✅ With BYDFi’s crypto dust conversion feature, you can make the most of every small balance in your account. Start converting today to unlock rewards and benefits from your unused crypto assets.

How to Convert Crypto Dust to BYD Point (APP)

How to Convert Crypto Dust to BYD Point (APP)｜BYDFi Help Center

Enhance the security of your BYDFi account by enabling Google Authenticator for two-factor authentication (2FA). Follow the steps below to set it up on the BYDFi mobile app. <h2>✅ How to Enable and Bind Google Authenticator (APP)</h2><h3>1. Open Account Settings</h3>Open the BYDFi app and tap More<img src="https://uploads.bydfi.in/events/cms/BYD.1752550635607.image.png" alt="BYD.1752550635607.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550635607.image.png" style="width: 50%;"/><h3>2. Go to Security</h3>Select “Security” from the menu options.<img src="https://uploads.bydfi.in/events/cms/BYD.1752550678210.image.png" alt="BYD.1752550678210.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550678210.image.png" style="width: 50%;"/><h3>3. Enable Google Authenticator</h3>Tap on “Google Authenticator” to begin setup.<img src="https://uploads.bydfi.in/events/cms/BYD.1761099440386.image.png" alt="BYD.1761099440386.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761099440386.image.png" style="width: 50%;"/><h3>4. Download the Authenticator App</h3>Download Google Authenticator from the App Store (iOS) or Google Play Store (Android).After installing the app, return to BYDFi and tap “Enable”.<img src="https://uploads.bydfi.in/events/cms/BYD.1761099455670.image.png" alt="BYD.1761099455670.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761099455670.image.png" style="width: 50%;"/><h3>5. Enter the Verification Code</h3>Enter the email or phone verification code sent to your registered contact.<img src="https://uploads.bydfi.in/events/cms/BYD.1761099808465.image.png" alt="BYD.1761099808465.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761099808465.image.png" style="width: 50%;"/><h3>6. Scan QR Code or Enter Key</h3>Open Google Authenticator on your phone.Scan the QR code displayed on the BYDFi app screen or manually enter the secret key<img src="https://uploads.bydfi.in/events/cms/BYD.1761099861366.image.png" alt="BYD.1761099861366.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761099861366.image.png" style="width: 50%;"/><h3>7. Verify Google Authenticator</h3>Google Authenticator will generate a 6-digit verification code.Enter the code into BYDFi and tap “Submit” to complete the setup.<img src="https://uploads.bydfi.in/events/cms/BYD.1761099972074.image.png" alt="BYD.1761099972074.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761099972074.image.png" style="width: 50%;"/><h2>📝Don’t Forget to Save Your Backup Key</h2>Write down the backup key shown on the screen and keep it in a safe place.⚠️ Important: If you lose access to your phone, this backup key will be required to recover your Google Authenticator. By enabling Google Authenticator on the BYDFi app, you strengthen your account's protection against unauthorized access.Need help? Visit our <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a> or contact <a href="mailto:cs@bydfi.com" target="_blank">24/7 support</a> directly through the app.

How to Enable and Bind Google Authenticator on BYDFi (APP)

Enable Google Authenticator on BYDFi (APP)｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms1736162397481Gpuw1Xsc9JaD.png" alt="image.png" data-href="" style="width: 100%;"/>Transaction FeeThe transaction fee for ETF products is charged in USDT when buying and selling, and the transaction fee rate is 0.2%.Formula: Leveraged Token Transaction Fee = Executed Amount (USDT) * Transaction Fee RateExample: FIBO trades 10 USDT of BTC3L at the market price, the transaction fee is: 10 * 0.2% = 0.02 USDTManagement FeeThe management fee is charged daily at 00:00:00 (UTC+8) and will be reflected in the net asset value of the leveraged tokens, which means that 0.03% of the true value of the leveraged tokens will be deducted with no deduction to the user's position size. No management fee will be charged if users do not hold any leveraged tokens at that point.Example: FIBO holds 10 USDT worth of BTC3L. Fee calculation: 10 * 0.03% = 0.003 This 0.003 will be directly reflected in the net value of the BTC3L product. FIBO's position size will not change, but his net asset value of BTC3L will become 9.997 due to the Management Fee deduction. Note: If FIBO sells BTC3L before 00:00:00 (UTC+8), no Management Fee will be charged. Due to the possibility of a delay in translation, we will not make another announcement if the figures in this article have been updated, so please refer to the website. If you have any concerns, please contact our customer service at <a href="https://cs@bydfi.com" target="">cs@bydfi.com</a>.

Fees for Leveraged Tokens

Fees for Leveraged Tokens｜BYDFi Help Center

BYDFi offers 24/7 online customer support via live chat and email. Whether you're using a PC or the mobile app, it's easy to get in touch with us — here's how: <h2>🖥️ How to Contact Support on PC</h2><h3>1. Click the Chat Icon</h3>Click the chat bubble located in the bottom-right corner of the screen.<img src="https://uploads.bydfi.in/events/cms/BYD.1751513821556.image.png" alt="BYD.1751513821556.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751513821556.image.png" style="width: 100%;"/><h3>2. Type Your Question</h3>Enter your question in the chat window. Our intelligent chatbot will suggest answers based on your inquiry.<img src="https://uploads.bydfi.in/events/cms/BYD.1751513832025.image.png" alt="BYD.1751513832025.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751513832025.image.png" style="width: 100%;"/><h3>3. Speak With a Live Agent</h3>Didn’t find what you were looking for? Click “No, I still need help” to start a chat with a real customer service agent.<img src="https://uploads.bydfi.in/events/cms/BYD.1751513846730.image.png" alt="BYD.1751513846730.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751513846730.image.png" style="width: 100%;"/><h2>📧 Contact BYDFi via Email</h2>Prefer email? You can contact our support team directly at: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a>We aim to respond within a few hours. <h2>💡 Tip: How to Get Faster Support</h2>To help us assist you more efficiently, please include the following:<ul><li>Your BYDFi User ID</li><li>Device type (PC or App)</li><li>A brief description of the issue (attach a screenshot if possible)</li></ul>

How to Contact BYDFi Online Customer Service (PC)

How to Contact BYDFi Online Customer Service (PC)｜BYDFi Help Center

The Gift feature on BYDFi (PC) allows users to easily claim rewards such as Coin Gifts, Bonus Gifts, or Coupon Gifts shared by affiliates or friends. Whether you’ve received a Gift Code or a Gift ID, claiming your reward only takes a few simple steps on the BYDFi web platform.Follow this step-by-step guide to learn how to claim your gift on BYDFi (PC). <h2>💻 Step-by-Step Guide: How to Claim Gift on BYDFi (PC)</h2><h3>1. Go to the Gift Page</h3><ul><li>Log in to your BYDFi account on PC.</li><li>From the top navigation bar, click → Gift.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760510514749.image.png" alt="BYD.1760510514749.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510514749.image.png" style="width: 100%;"/><h3>2. Enter Your Gift Code or Gift ID</h3><ul><li>On the Gift page, input the Gift Code or Gift ID that you received from your sender.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760510573960.image.png" alt="BYD.1760510573960.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510573960.image.png" style="width: 100%;"/><h3>3. Click “Claim Now”</h3><ul><li>After entering your code, click Claim Now to redeem your reward instantly.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760510775565.image.png" alt="BYD.1760510775565.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510775565.image.png" style="width: 100%;"/><h3>4. View Your Claim Records</h3><ul><li>You can view all your claimed gifts and rewards under the Claim Records section.</li><li>This includes details such as gift type, amount, and claim status.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760510907457.image.png" alt="BYD.1760510907457.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510907457.image.png" style="width: 100%;"/><img src="https://uploads.bydfi.in/events/cms/BYD.1760510881908.image.png" alt="BYD.1760510881908.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510881908.image.png" style="width: 100%;"/><h2>⚠️ Important Notes</h2><ul><li>If the gift is password-protected, you’ll need to enter the Gift Password provided by the sender.</li><li>Some gifts may have specific claim conditions, such as: Must be a new user; or Must be a sub-affiliate (referral) of the sender.</li><li>Please ensure you meet these requirements before claiming.</li></ul>

How to Claim a Gift on BYDFi (PC)

How to Claim Gift on BYDFi (PC)｜BYDFi Help Center

<h2>What Is the Gift Feature on BYDFi?</h2>The Gift feature on BYDFi App allows users to easily claim different types of rewards, including Coin Gifts, Bonus Gifts, and Coupon Gifts, sent by affiliates or friends. Whether you’ve received a Gift Code or a Gift ID, you can quickly redeem it through the BYDFi mobile app in just a few steps. <h2>📱 Step-by-Step Guide: How to Claim Gift on BYDFi App</h2><h3>1️⃣ Open the Gifts Section</h3><ul><li>On the BYDFi App homepage, tap more</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760513252398.image.png" alt="BYD.1760513252398.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513252398.image.png" style="width: 50%;"/><ul><li>Tap Gifts from the menu.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760513294756.image.png" alt="BYD.1760513294756.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513294756.image.png" style="width: 50%;"/><h3>2️⃣ Select “Receive Gift”</h3><ul><li>Choose Receive Gift to begin the claiming process.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760513321903.image.png" alt="BYD.1760513321903.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513321903.image.png" style="width: 50%;"/><h3>3️⃣ Enter Gift Code or Gift ID</h3><ul><li>Enter the Gift Code or Gift ID you received from the sender.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760513342525.image.png" alt="BYD.1760513342525.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513342525.image.png" style="width: 50%;"/><h3>4️⃣ Click “Claim Now”</h3><ul><li>Tap Claim Now to redeem your gift instantly and receive your reward.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1760513366851.image.png" alt="BYD.1760513366851.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513366851.image.png" style="width: 50%;"/><h2>⚠️ Important Notes</h2><ul><li>If the gift is password-protected, you’ll need to enter the Gift Password provided by the sender.</li><li>Some gifts have specific claiming conditions, such as: Must be a new user, or Must be a sub-affiliate (referral) of the sender.</li><li>Ensure you meet all conditions before claiming your gift.</li></ul>

How to Claim a Gift on BYDFi (APP)

How to Claim Gift on BYDFi App｜BYDFi Help Center

<h2>How to Clear Cache and Cookies on Chrome, Firefox, Brave, Edge, and Safari</h2>Clearing your browser’s cache and cookies can help resolve loading problems, improve site performance, and protect your privacy. Follow this step-by-step guide to clear cache and cookies on Google Chrome, Firefox, Brave, Microsoft Edge, and Safari. <h3>Why Should I Clear Cache and Cookies?</h3><ul><li>Fix website loading or display issues</li><li>Ensure updated content is shown correctly</li><li>Free up disk space</li><li>Improve browser speed and performance</li><li>Enhance privacy and security</li></ul> <h3>Google Chrome (Recommended for BYDFi)</h3>1. Open Google Chrome on your computer.2. Click the three-dot menu in the top-right corner.<img src="https://uploads.bydfi.in/events/cms/BYD.1748489348274.image.png" alt="BYD.1748489348274.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748489348274.image.png" style="width: 100%;"/>3. Go to More Tools &gt; Delete Browsing Data.<img src="https://uploads.bydfi.in/events/cms/BYD.1748489389872.image.png" alt="BYD.1748489389872.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748489389872.image.png" style="width: 100%;"/>4. Select Time range &gt; choose All time for a full clean.<img src="https://uploads.bydfi.in/events/cms/BYD.1748489436095.image.png" alt="BYD.1748489436095.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748489436095.image.png" style="width: 100%;"/>5. Check the boxes for: Cookies and other site data Cached images and files<img src="https://uploads.bydfi.in/events/cms/BYD.1748489491649.image.png" alt="BYD.1748489491649.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748489491649.image.png" style="width: 100%;"/>6. Click Clear data.<img src="https://uploads.bydfi.in/events/cms/BYD.1748489519518.image.png" alt="BYD.1748489519518.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748489519518.image.png" style="width: 100%;"/> <h3>Mozilla Firefox</h3>1. Open Firefox on your computer.2. Click the menu button (☰) &gt; Settings.<img src="https://uploads.bydfi.in/events/cms/BYD.1748490342932.image.png" alt="BYD.1748490342932.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748490342932.image.png" style="width: 100%;"/>3. Go to the Privacy & Security tab.<img src="https://uploads.bydfi.in/events/cms/BYD.1748490406730.image.png" alt="BYD.1748490406730.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748490406730.image.png" style="width: 100%;"/>4. Under Cookies and Site Data, click Clear Data.5. Make sure both options are checked: Cookies and Site Data Cached Web Content6. Click Clear.<img src="https://uploads.bydfi.in/events/cms/BYD.1748490475408.image.png" alt="BYD.1748490475408.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748490475408.image.png" style="width: 100%;"/> <h3>Brave Browser</h3>1. Open Brave.2. Click the menu button (☰) in the top-right corner.<img src="https://uploads.bydfi.in/events/cms/BYD.1748490712479.image.png" alt="BYD.1748490712479.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748490712479.image.png" style="width: 100%;"/>3. Select More Tools &gt; Delete Browsing Data.<img src="https://uploads.bydfi.in/events/cms/BYD.1748490823345.image.png" alt="BYD.1748490823345.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748490823345.image.png" style="width: 100%;"/>4. Choose Time range &gt; All time.<img src="https://uploads.bydfi.in/events/cms/BYD.1748490917555.image.png" alt="BYD.1748490917555.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748490917555.image.png" style="width: 100%;"/>5. Check: Cookies and other site data Cached images and files<img src="https://uploads.bydfi.in/events/cms/BYD.1748490944328.image.png" alt="BYD.1748490944328.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748490944328.image.png" style="width: 100%;"/>6. Click Delete data.<img src="https://uploads.bydfi.in/events/cms/BYD.1748490966247.image.png" alt="BYD.1748490966247.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748490966247.image.png" style="width: 100%;"/> <h3>Microsoft Edge (Chromium)</h3>1. Open Edge.2. Click the three-dot menu (or press Alt + F).<img src="https://uploads.bydfi.in/events/cms/BYD.1748491086513.image.png" alt="BYD.1748491086513.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491086513.image.png" style="width: 100%;"/>3. Go to Settings.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491118739.image.png" alt="BYD.1748491118739.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491118739.image.png" style="width: 100%;"/>4. Click Privacy, search, and services in the left sidebar.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491163989.image.png" alt="BYD.1748491163989.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491163989.image.png" style="width: 100%;"/>5. Under Clear browsing data, click Choose what to clear.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491228008.image.png" alt="BYD.1748491228008.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491228008.image.png" style="width: 100%;"/>6. Set Time range to All time.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491287211.image.png" alt="BYD.1748491287211.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491287211.image.png" style="width: 100%;"/>7. Uncheck Browsing history (optional).8. Ensure these are selected: Cookies and other site data Cached images and files9. Click Clear now.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491312380.image.png" alt="BYD.1748491312380.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491312380.image.png" style="width: 100%;"/> <h3>Safari (macOS)</h3>1. Open Safari.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491474649.image.png" alt="BYD.1748491474649.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491474649.image.png" style="width: 100%;"/>2. Click Safari &gt; Settings (or Preferences) from the menu bar.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491718161.image.png" alt="BYD.1748491718161.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491718161.image.png" style="width: 100%;"/>3. Go to the Privacy tab.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491765773.image.png" alt="BYD.1748491765773.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491765773.image.png" style="width: 100%;"/>4. Click Manage Website Data.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491801395.image.png" alt="BYD.1748491801395.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491801395.image.png" style="width: 100%;"/>5. Click Remove All &gt; Remove Now.<img src="https://uploads.bydfi.in/events/cms/BYD.1748491839454.image.png" alt="BYD.1748491839454.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1748491839454.image.png" style="width: 100%;"/><h3>Still Having Issues?</h3>If the problem persists after clearing your cache and cookies, try switching to Google Chrome — the browser BYDFi recommends for the best experience.

How to Clear Your Browser Cache and Cookies (Chrome, Firefox, Safari, Edge)

How to Clear Browser Cache & Cookies (Chrome, Firefox, Safari, Edge)｜BYDFi Help Center

Adding a website to your iPhone or iPad's Home Screen allows for quick and convenient access, similar to launching a native app. This feature is especially useful for frequently visited sites like BYDFi. &nbsp; <h2>Why Add a Website to Your Home Screen? </h2><ul><li>Quick Access: Launch your favorite websites directly from the Home Screen without opening Safari. </li><li>App-Like Experience: Some websites offer a full-screen, app-like interface when accessed from a Home Screen shortcut. </li><li>Organization: Keep your most-used sites readily available alongside your apps </li></ul> <h3>Steps to Add a Website to Your Home Screen on iOS </h3>1. Open Safari Launch the Safari browser on your iPhone or iPad. 2. Navigate to the Desired Website Enter the URL of the website you wish to add. For instance, <a href="https://www.bydfi.com" target="_blank">https://www.bydfi.com</a>.<img src="https://uploads.bydfi.in/events/cms/BYD.1749181638641.image.png" alt="BYD.1749181638641.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749181638641.image.png" style="width: 50%;"/>3. Tap the Share IconAt the bottom of the screen, tap the Share icon.<img src="https://uploads.bydfi.in/events/cms/BYD.1749181686867.image.png" alt="BYD.1749181686867.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749181686867.image.png" style="width: 50%;"/>4. Select "Add to Home Screen"In the share menu, scroll down and tap Add to Home Screen.<img src="https://uploads.bydfi.in/events/cms/BYD.1749181732496.image.png" alt="BYD.1749181732496.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749181732496.image.png" style="width: 50%;"/><ul><li>Note: If "Add to Home Screen" isn't visible, scroll to the bottom of the share menu, tap Edit Actions, then tap the green plus (+) next to Add to Home Screen to add it to your share options</li></ul>5. Customize the Shortcut NameA preview screen will appear. You can edit the name that will appear beneath the icon on your Home Screen.6. Tap "Add"In the upper-right corner, tap Add. The website icon will now appear on your Home Screen.<img src="https://uploads.bydfi.in/events/cms/BYD.1749181772185.image.png" alt="BYD.1749181772185.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749181772185.image.png" style="width: 50%;"/> How to Remove Shortcuts?To remove a website shortcut, tap and hold the icon, then select Remove Bookmark or Delete Bookmark.<img src="https://uploads.bydfi.in/events/cms/BYD.1749182136078.image.png" alt="BYD.1749182136078.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749182136078.image.png" style="width: 50%;"/> <h3>Troubleshooting</h3><ul><li>"Add to Home Screen" Option Missing: Ensure you're using Safari, as this feature isn't available in other browsers like Chrome. Also, confirm that the website isn't opened in a private browsing window.</li><li>Icon Not Appearing: If the website doesn't provide a custom icon, a default thumbnail will be used. This doesn't affect functionality.</li></ul> By following these steps, you can create convenient shortcuts to your favorite websites, enhancing your browsing experience on iOS devices.

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Spot Trading Futures Trading Trading Bots Price Buy Crypto Sitemap CoinTalk Tools Navigation Help Center