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BYDFi Customer Service System Maintenance Announcement

BYDFi

2025-12-05 · Updated

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Dear Users,


Due to temporary maintenance of our customer service system, support services will be unavailable starting from 17:00 (UTC+8) until further notice.


During this period, you will not be able to reach our online customer service via the website or the APP.

For urgent assistance, please contact us via email at [email protected].


We apologize for any inconvenience this may cause and appreciate your understanding.


BYDFi Team
2025/12/05

The announcement center is the go-to place for users to stay informed about the latest BYDFi updates. It provides important updates, event notifications, security alerts, and new feature announcements. Content includes system maintenance notices, market activity updates, new product or service launches, and risk warnings. Announcements are displayed in chronological order to ensure the latest updates are always at the top

Instructions:

Users can view announcement details by category and are encouraged to regularly check announcements to stay updated on the platform’s latest developments